An airline has apologised to customers after a weekend of disruption to its flights into and out of Guernsey.
Aurigny said "unforeseen technical issues with other aircraft, alongside a higher-than-expected level of crew sickness" had lead to flight cancellations on Saturday, Sunday and Monday.
Two people who had their flights cancelled told the BBC that Aurigny needed to communicate with their customers better at an earlier stage.
An Aurigny spokesperson said the company was "not satisfied" with its service levels.
'They didn't tell us'
Esme Farrell, 21, said she was "at her wits' end with this company".
She had a flight booked from Guernsey to Gatwick on Monday for work but the flight was cancelled.
She said she had received an email on the morning of the flight which told her it had been delayed but the airport's website showed the flight had been cancelled.
After asking a customer advisor why she had not been told about the cancellation, she said she was told Aurigny had been trying to find out more information.
Ms Farrell said: "They didn't tell us – it's been so badly managed.
"It annoys me how little they care and how awful their customer service is.
"The only reason the flights were cancelled was because they don't have enough crew – they should have this under control."
"You're paying £150 one-way with no baggage for a 40 minute flight that then gets cancelled without them telling anyone," she added.
